What information do we collect and how do we use it?
We do not store any data on anonymous users, with the exception of a session record to keep track of your language preferences and help you navigate the site. The session store is cleared regularly.
We do not share any of your personal information with third parties.
Your information is secure
Your information is only accessible by board members and Terpander's website staff. All of your personal information is stored on a server exclusively accessible by our website staff, and all backups are stored fully encrypted to ensure the safety of your data. We enforce strict multi-factor authentication for all staff members whenever users' private data is involved.
If you order tickets through our online reservation tool, we store your name, email address and preferred language of communication. This information is only used to identify you at the venue, and to contact you with information related to your reservations. If you explicitly opt in, we may contact you about future events and concerts we are involved with. Otherwise, your contact information will be deleted as soon as we no longer require it.
We do not store your booking history long-term. Any aggregate data we record will not be linked to your contact information.